Privacy Policy

1. Who We Are

Creator Grader is operated by Allegro Park Technologies LLC, a New York limited liability company. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over it.

Questions? Email support@allegroparktechnologies.com.

2. What We Collect

We collect the following categories of information:

Account information. When you create an account, we collect your email address. If you sign in with Google, we receive your email address and name from Google. We do not receive or store your Google password.

Onboarding survey responses. When you complete the onboarding survey, we collect optional demographic and creator-profile information: age range, gender, creator tier, brand deal history, revision preferences, and social media handles. All fields except creator tier are optional. This data is used to improve the scoring experience and (in aggregate, de-identified form) to understand Creator Grader's user base.

Uploaded video content. When you submit a video for grading, the file is uploaded to a private cloud storage bucket and analyzed by our AI provider (both named in Section 5). We keep the file for as long as the grade exists, for two reasons: so you can rewatch your own video in your grade history, and so that re-grading the same video returns a consistent score. When you delete a grade, or delete your account, the video file is deleted with it.

Grade results. We store the full scoring output for every grade you run, associated with your account. This includes your scores, feedback, and the brief (if provided). Grade results are retained until you delete your account.

Usage data. We collect basic usage data including the number of grades you have run, timestamps, and session activity. We use PostHog for product analytics. It records which screens you visit, which buttons and links you click, and which actions you take (for example, that a grade finished and what the score was), along with anonymous click and scroll positions used to build heatmaps. We never send your video files, filenames, brief text, or the feedback the grader writes about your video. Session recording is off, so your screen is never recorded.

Leaderboard.The community leaderboard is off by default. If you turn on “Show me on the leaderboard” in your profile, your username and your ranked score are visible to other signed-in Creator Grader users. If you leave it off, other users see you only as “Anonymous creator” and never see your username. You can turn it off again at any time.

Payment information.If you subscribe to Pro, payment is handled by a third-party payment processor. On the web this is our payment provider; in the iOS app, purchases are processed by Apple under Apple's own privacy policy. We never see or store your full card number. Our processor provides us with a token and basic billing information such as the last four digits of the card, its expiration, and the billing name.

3. Video Content: The Full Picture

This section exists because video content deserves more than a bullet point.

When you upload a video, here is exactly what happens:

• Your browser uploads the file directly to our cloud storage provider, into a private bucket that is not publicly readable. Nobody can reach it with a link.
• Our server sends the file to our AI provider for scoring. That provider is named, with a link to the terms governing its handling of your data, in Section 5 below. We use a Google Cloud service tier whose terms say Google will not train or fine-tune its AI models on customer data without prior permission or instruction.
• The file stays in that private bucket for as long as the grade exists. This is what lets you rewatch your video in your grade history, and what keeps your score consistent if you grade the same video again.
• When you view your own video in the app, we generate a private link that expires after 15 minutes. Expired links stop working.
• When you delete a grade, the video file and any revision takes attached to it are deleted from cloud storage. Deleting your account deletes all of them.
• The scoring output (scores, feedback text) is stored in our database and linked to your account.

Before the first video you grade in the iOS app, we ask for your explicit permission to send your selected video, including its audio and images, and any optional brief to Google Cloud Storage and Google Vertex AI (Gemini). You can decline without sending anything. You can also withdraw that permission from Profile at any time; you will be asked again before a future video is sent for grading.

We do not use your video content to train AI models. We do not share your video with other users or sell it. We may re-run a retained video through Google Cloud to test and calibrate a scoring-rubric change before it ships. That is a quality check on our existing system, not model training. The only third parties that receive your video are the storage and AI providers named in Section 5.

If your video contains identifiable people other than yourself, you are responsible for ensuring you have the right to submit that content for AI analysis.

4. How We Use Your Information

We use the information we collect to:

• Provide and improve the Creator Grader service.
• Generate your grade and deliver feedback.
• Maintain your grade history (Pro accounts).
• Enforce usage limits on the free tier.
• Send transactional emails (account confirmation, billing receipts, password reset). We do not send marketing emails unless you opt in.
• Test and calibrate the CLEAR-5 scoring rubric. We may analyze retained videos again through Google Cloud when testing a proposed scoring change. We may also use de-identified, aggregated grade data, such as average scores by video length or pillar. Neither practice trains or fine-tunes an AI model.
• Detect and prevent abuse and fraud.

5. Who We Share Your Information With

We do not sell your personal information. We share it only with the service providers necessary to operate Creator Grader. This list is the authoritative record of who receives your data — if we change a provider, we update it here first:

• Supabase — database, authentication, and profile photo storage. Data is stored in US-based AWS regions. Your videos are not stored here. supabase.com/privacy
• Google Cloud (Vertex AI and Cloud Storage) — video storage and AI analysis. Your video is stored in a private Google Cloud Storage bucket and scored by Gemini models on Vertex AI. Governed by the Google Cloud Platform Terms of Service and Google Cloud Privacy Notice at cloud.google.com/terms — not the consumer Gemini API terms. Under the Google Cloud terms, Google does not use your content to train its models.
• Vercel — application hosting and serverless functions. vercel.com/legal/privacy-policy
• Apple — processes all purchases made inside the iOS app. apple.com/legal/privacy
• PostHog — product analytics. Receives screen views, event names, score numbers, the labels of buttons and links you click, and anonymous click and scroll positions. Never receives your video, filename, brief text, or the grader's written feedback. posthog.com/privacy

We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the safety of any person or prevent illegal activity.

If Creator Grader is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Retention

• Video files: stored in a private cloud storage bucket for as long as the grade exists, so you can rewatch them and so re-grades stay consistent. Deleted when you delete the grade, and deleted in full when you delete your account. You control how long they are kept.
• Grade results: retained until you delete your account.
• Account and profile data: retained until you delete your account, then removed from active systems within 30 days. Residual data in backups may persist for up to 90 days.
• Payment records: retained as required for tax and legal compliance (typically 7 years).

7. Your Rights

You have the right to:

• Access the information we hold about you.
• Correct inaccurate information in your account.
• Delete your account and associated data by emailing support@allegroparktechnologies.com with the subject line "Delete My Account." We will process deletion requests within 30 days.
• Export your grade history by emailing us at the address above.
• Opt out of marketing communications at any time using the unsubscribe link in any email we send.

8. Cookies and Tracking

Creator Grader uses session cookies to keep you logged in. These cookies are strictly necessary for the service to function and cannot be disabled without logging out.

We use PostHog for product analytics. It sets a first-party cookie so we can tell whether a visit is a returning one. We do not use advertising cookies, cross-site tracking cookies, Google Analytics, Facebook Pixel, or similar tracking services, and we do not sell or share analytics data.

9. Security

We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and row-level security on our database. No system is completely secure. If you believe your account has been compromised, contact us immediately at support@allegroparktechnologies.com.

10. Children

Creator Grader is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has created an account, contact us at support@allegroparktechnologies.com.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• The right to delete your personal information (subject to certain exceptions).
• The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, contact us at support@allegroparktechnologies.com with the subject line "CCPA Request."

12. International Users

Creator Grader is operated from the United States. If you access the service from outside the US, your information will be transferred to and processed in the United States. By using Creator Grader, you consent to this transfer.

We do not currently offer a service specifically tailored to EU/EEA residents and do not have a Data Protection Officer or EU representative. If you are located in the EU/EEA and have questions about GDPR rights, contact us at support@allegroparktechnologies.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For material changes — particularly any that expand how we use your data — we will notify you via email at least 14 days before the changes take effect.

14. Contact

For any privacy questions, requests, or concerns, contact us at support@allegroparktechnologies.com. We will respond within 5 business days.